Privacy Policy.

1 Introduction

Welcome to Big House Painters. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit bighousepainters.com, contact us, request an estimate, schedule a consultation, or otherwise communicate with our team.

We respect your privacy and are committed to handling your personal information carefully. If you have any questions about this policy or our privacy practices, please contact us at [email protected].

2 Information We Collect

We collect information that you provide directly to us and information that may be collected automatically when you use our website. This may include:

• Your name, email address, phone number, property address, and other contact details when you submit a contact form, request a consultation, call us, text us, or email us.
• Project-related details you choose to provide, such as the type of painting or home-improvement service requested, preferred appointment times, photos, notes, and service-area information.
• Communications you send to us, including emails, text messages, website form submissions, call details, customer-service notes, and follow-up requests.
• Website usage information, such as your IP address, browser type, device information, operating system, pages viewed, referring URLs, and general interaction data collected through cookies or similar technologies.

3 How We Use Your Information

We use the information we collect to operate our website, communicate with homeowners, and provide painting-related services. Specifically, we may use your information to:

• Respond to inquiries, estimate requests, calls, text messages, and emails.
• Schedule consultations, confirm appointments, prepare proposals, and provide project updates.
• Deliver interior painting, exterior painting, cabinet painting, deck staining, pressure washing, drywall repair, and related residential services.
• Send transactional communications such as appointment reminders, customer-care messages, follow-ups, and informational updates.
• Send marketing or promotional communications where permitted by law and where you have opted in or otherwise provided consent.
• Improve our website, customer experience, service offerings, advertising, and local search visibility.
• Protect our rights, prevent fraud or misuse, comply with legal obligations, and enforce agreements.

4 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who help us operate our website, manage communications, schedule appointments, process payments, provide customer support, analyze website performance, or deliver requested services.

We may also disclose information when required by law, in response to lawful requests, to protect our rights or property, to protect the safety of customers or others, or as part of a business transfer such as a merger, acquisition, or sale of assets.

5 Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the site, improve performance, remember preferences, measure marketing effectiveness, and help us provide a better online experience. You can usually set your browser to refuse cookies or alert you when cookies are being used. If you disable cookies, some portions of the website may not function as intended.

6 Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission, email, text message, or electronic storage system can be guaranteed to be completely secure. If you believe your information may have been compromised, please contact us promptly.

7 Your Rights and Choices

You may request access to, correction of, updating of, or deletion of personal information that we maintain about you, subject to applicable legal obligations and recordkeeping needs. You may also opt out of marketing communications by following the unsubscribe instructions included in a message or by contacting us directly.

To make a privacy-related request, please contact us at [email protected]. We will respond within a reasonable timeframe.

8 Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services such as analytics providers, embedded maps, advertising platforms, social media pages, scheduling tools, or review platforms. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing information to them.

9 Children's Privacy

Our website and services are intended for homeowners and adults seeking residential painting and related services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

11 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: