Terms & Conditions.

1 Acceptance of Terms

Welcome to Big House Painters. By accessing or using bighousepainters.com, requesting an estimate, scheduling a consultation, or communicating with our team, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

We may update these Terms from time to time. Your continued use of the website or services after updates are posted constitutes acceptance of the revised Terms.

2 Services

Big House Painters provides premium residential painting and related services in Liberty, Missouri and the greater Kansas City Northland. Services may include interior painting, exterior painting, kitchen cabinet painting, deck staining, pressure washing, drywall repair, surface preparation, color consultation, project planning, and related residential repaint services.

Specific project scope, pricing, timelines, materials, warranty details, and exclusions will be described in the applicable written estimate, proposal, invoice, or service agreement. We reserve the right to modify, suspend, or discontinue website features or service offerings at any time.

3 User Responsibilities

By using our website or services, you agree to:

• Provide accurate, current, and complete information when requesting an estimate, scheduling a consultation, or communicating with us.
• Use our website only for lawful purposes and in compliance with all applicable laws and regulations.
• Not interfere with or disrupt the website, its servers, connected networks, or security features.
• Not attempt to gain unauthorized access to any portion of the website, forms, systems, or services.
• Not copy, reproduce, scrape, sell, or exploit website content, designs, text, images, or materials without written permission.

4 Estimates, Proposals, Payments, and Scheduling

Any pricing, estimate, or proposal provided by Big House Painters is based on the information available at the time and may be subject to change if project scope, site conditions, materials, surfaces, access, scheduling, or customer requests change. Unless otherwise stated in writing, project timelines are estimates and may be affected by weather, material availability, site readiness, customer approvals, and other factors outside our control.

Payment terms, deposits, balances, change orders, cancellation terms, and refund terms will be described in the applicable written proposal, invoice, or service agreement. We reserve the right to pause, reschedule, or decline work for non-payment, unsafe conditions, incomplete approvals, or circumstances that prevent proper project performance.

5 Customer Property, Access, and Project Conditions

Customers are responsible for providing reasonable access to the property, securing pets, moving fragile or valuable items when requested, communicating known hazards, and ensuring that authorized decision-makers are available for approvals. Big House Painters will take reasonable care to protect surfaces, landscaping, furniture, and personal property, but we are not responsible for pre-existing damage, concealed defects, structural issues, moisture intrusion, failing substrates, or conditions not reasonably visible during inspection.

6 SMS Messaging Terms

By providing your phone number and opting in to receive SMS communications from Big House Painters, you agree to the following terms:

7 Intellectual Property

All website content, text, graphics, logos, brand elements, images, layout, design elements, and other materials on the website are owned by Big House Painters or used with permission and are protected by applicable intellectual property laws. You may not reproduce, copy, modify, distribute, display, or exploit any portion of the website without prior written consent.

8 Limitation of Liability

To the fullest extent permitted by law, Big House Painters shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the website or services. This includes, without limitation, lost profits, loss of data, loss of goodwill, business interruption, or damages resulting from website errors, downtime, third-party services, or delayed communications.

Where liability cannot be excluded, our total liability for any claim related to website use or services will be limited to the amount paid by you to Big House Painters for the specific service giving rise to the claim, unless otherwise required by applicable law or stated in a written agreement.

9 Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. While we strive to keep website content accurate and current, we do not warrant that the website will be uninterrupted, error-free, completely secure, or free from harmful components. Service warranties, if any, will be stated in the applicable written proposal, invoice, or service agreement.

10 Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party platforms such as social media pages, analytics tools, map embeds, scheduling tools, review platforms, payment processors, or advertising services. These links and services are provided for convenience only. We do not control and are not responsible for third-party content, policies, security, availability, or practices.

11 Confidentiality

Both parties agree to take reasonable steps to protect confidential or sensitive information shared during the course of inquiries, estimates, proposals, or project communications. This may include private contact information, property access details, pricing, project notes, photos, and other information reasonably understood to be confidential.

12 Termination or Refusal of Service

We reserve the right to refuse, suspend, reschedule, or terminate services or website access where we believe conduct violates these Terms, creates unsafe working conditions, involves unlawful activity, involves abusive communications, prevents proper project performance, or otherwise harms Big House Painters, our customers, team members, vendors, or third parties.

13 Governing Law

These Terms and Conditions are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. Any dispute arising from these Terms, the website, or services shall be handled in the appropriate courts with jurisdiction over Liberty, Missouri or the surrounding applicable venue, unless otherwise required by law or agreed in writing.

14 Changes to These Terms

We may revise these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.

15 Contact Us

If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us: